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Support Request Regarding Work Permit Reference Number

By Gizem Kundakcioglu

Dear Sir/Madam,
We are trying to apply for a work permit for one of an employees who is currently residing in Pakistan. As far as we understand, when the applicant is outside of Türkiye, a reference number must be obtained from the foreign representative office in order to proceed with the application.
Our employee has already obtained such a reference number from your office. However, during the application process, the following error message appeared:
"The identity information (Nationality, Place of Birth) required for the evaluation of the work permit request is incomplete. You need to reapply to the representative office to provide the missing information. It is not possible to complete your application in this way."
Our employee reported this issue to your office, and a new e-reference number was issued. Unfortunately, the same error occurred again. This situation has repeated three times in total:
First reference number: 6 August
Second reference number: 13 August
Third reference number: 3 September
Applicant Information:
Name: Mannan
Surname: Abdul
Ministry of Labour Reference No: 2025-937d7afb-0309
Application Date: 3 september 2025
Each time, the waiting period has taken a few weeks, and the same error persists, which prevents us from moving forward with the application.
We kindly ask for your support and guidance to understand if there is any additional step we are missing, or if there is another way to resolve this issue. At the moment, our employee is unable to receive clear information and is forced to wait several weeks each time.
We would greatly appreciate your assistance and direction in this matter.

Best regards,

Gizem Kundakcioglu
on behalf of Intenseye Yazılım AS

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